Seller Fee Schedule & Payouts

Seller Fee Schedule & Payouts

Effective date: [08/10/2025]
Applies to: all vendors on MyCustomDesigns.com (“MCD”).

Fees

  • Marketplace fee: 12% of the item price (after discounts; excluding taxes and shipping).

  • Per-item transaction fee: $0.25 per item*.

  • Payment processing: Charged at cost by our payment processor (varies by method/country). Shown in your payout detail.

What “item” means*

  • “Per item” is per unit sold on an order.

  • A quantity of 3 counts as 3 items.

  • A bundle sold as a single SKU counts as 1 item.

  • Free items ($0) are not charged marketplace/per-item fees.

Price used for fee calculation

  • We use the final item price paid by the buyer after any seller discounts/coupons.

  • Taxes, shipping, and buyer tips are not part of the fee base.

Examples (platform fees only; processor fees extra)

  1. One item at $10.00

    • 12% = $1.20; + $0.25 = $1.45 total platform fees

    • Net before processor fee: $8.55

  2. Two items: $8.00 and $12.00 (qty 1 each)

    • ($8 ×12% = $0.96) + $0.25 = $1.21

    • ($12 ×12% = $1.44) + $0.25 = $1.69

    • Total platform fees = $2.90; Net before processor fee: $17.10 (on $20.00 gross)

  3. One bundle SKU at $20.00

    • 12% = $2.40; + $0.25 = $2.65

    • Net before processor fee: $17.35

Payouts

  • Schedule: Weekly on Fridays.

  • Clearance window: Sales finalize after 7 days (to cover fraud/early disputes). Finalized sales in a given week are included in the next Friday payout.

  • Destination: Payouts are sent to the bank/account you set in your seller dashboard.

  • Currency: If a buyer pays in another currency, conversion is handled by the processor at its rate/fees.

Refunds, chargebacks, and adjustments

  • If an order is refunded or charged back, the related amounts are deducted from your balance.

  • If your balance is insufficient, the amount may be offset from future payouts or invoiced per processor rules.

  • We may place temporary holds for unusual risk (e.g., rapid sales spikes, fraud signals) or legal requests.

Taxes

  • Sellers are responsible for income and business taxes on their earnings.

  • Where required by law, MCD may collect/remit transaction taxes (VAT/GST/sales tax). Marketplace and per-item fees are calculated on the item price before tax.

Updates

We may update fees or schedules with notice via email or dashboard and a new “Effective date” on this page.

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